Optimizing Your Shop’s Performance through the Collision Repair Community
In today’s times, collision repair facilities are being faced with challenges and obstacles from all angles. Shops finally have more work than they know what to do with, some with six-week backlogs. But with that “gold rush” of cars, some have found it harder to maintain their high level of customer service, profitability, and operational
The Power of Networking
What do you think about when you hear the word “networking,” professionally speaking? Many may associate the word with what happens during conferences, meetings, and trade shows. Some may trivialize it, while others may develop anxiety at the thought of meeting new faces. However, if positively approached, the activity of networking not only adds great
Building Communities & Experience through Give Back Programs
It is no secret the automotive and collision repair industry depends on expendable products. From the staff working in the front office to the body technicians and painters in the shop, supplies are being used up daily. But when we focus on the shops and the obstacles they are facing today, especially with consideration to
Shop Inventory? Your Account Manager Can Help with That!
Believe it or not, you can save a lot of money by managing your inventory. The first step is to allow your distribution account manager to help you do that. Utilizing usage data, your account manager can help you decide on an inventory management system that is either self-managed or automated. Self-Managed Inventory ProcessA managed
Take the Guessing out of the Paint Conversion Game
Shop owners and managers have had their work cut out for them over the past year. Keeping shops up and running was no small feat. Many businesses have had to keep a close eye on their bottom line, analyzing every dollar coming in and every dollar going out. When making the important decisions, pricing is
YOU CALL AND THEY ANSWER
In 2020, customer service efforts have shifted drastically in response to the COVID-19 pandemic. Businesses have been forced to adapt and evolve, leaning on technology and creative new processes to stay up and running. Public health concerns, lockdown restrictions and social distancing mandates have caused us all to rethink our day-to-day operations. With the recent
THE POWER LIES WITHIN THE PROBLEM SOLVERS: THE IMPORTANCE OF TECH REPS
It’s no secret that people make the difference in a business, and that is no different in our industry.
