Hannah Schiffman, Author at BodyShop Business
New I-CAR President Talks Role-Based Training, Organization’s Future

Newly appointed I-CAR President and CEO John Van Alstyne has been on the job for a little over two months, but the way he tells it, he’s barely broken in his desk. Instead, he’s been traveling around the U.S., submersing himself in the collision repair industry to better understand who, exactly, I-CAR is serving. Van

BodyShop Business Conference a Successful Mix of Education, Exhibits

The 2010 BodyShop Business Conference, held in downtown Indianapolis Sept. 17-18 at the Hilton Hotel & Suites, delivered over 150 attendees a blend of valuable industry insight, business knowledge and new technologies based around the theme "Succeeding Through Change." The event kicked off Friday morning with keynote speaker George Avery, claims consultant with State Farm.

Front-Desk Fender Bender

Every day, Ashley Hill sits for hours on end behind the wheel of a candy pink ’65 Ford Mustang customized just for her. It’s a tough job, but somebody has to do it. Hill, a receptionist at Brasher’s Auto & Truck Collision in Wood Village, Ore., is one of five shop employees whose desk has

DRPs: Good, Necessary Evil or Bad for Business?

Panel at WIN Conference delves into effects of DRPs on various-sized shops, reveals percent of shops’ revenue that’s DRP-driven.

NACE: Double Down!

Countless classes and impressive exhibits will make your trip to NACE in Las Vegas anything but a gamble.

SHOP PROFILE: Shedding DRPs for Survival

Too many concessions and too few vehicles made profiting from insurer relationships too difficult for this family business. So they concentrated on what they do best: quality repairs, excellent customer service and savvy marketing.

Roll the Dice

There’s never been more of a sure thing than the NACE show, which enters its 26th year and promises to deal you a full deck of new ideas to increase your business’s profitability.