Autonomous Vehicles: There’s No Substitute for an Engaged ‘Safety Operator’
It’s simply not realistic or rational, in my opinion, to expect technology to anticipate every possible scenario encountered on the road.
Musings from the 2018 NORTHEAST Automotive Services Show
Welcome to the inaugural edition of the “Point of Impact” blog. From time to time, I’ll be using this format to share my thoughts on the collision repair business, the automotive industry and … life in general.
GM: New Collision Repair Procedures ‘Detailed Right Down to the Individual Welds’
During a March 17 Collision P.R.E.P. session at NORTHEAST 2018 in Secaucus, N.J., Mark Szlachta asserted that GM has “gone well over and above” in the latest iteration of its repair procedures.
GM’s Collision Repair Certification Program Will Measure Network Shops on Scanning, Repair Procedures
When General Motors launches its certified collision repair network later this year, body shops have told the automaker they’d like to see a program with “teeth.” It looks like GM has taken those suggestions to heart. “We are looking at a comprehensive program that is going to take into account a lot of aspects that
Todd Tracy: ‘IIHS Is the Lapdog of the Auto Insurance Industry’
Attorney Todd Tracy recently issued a scathing response to the Insurance Institute for Highway Safety’s (IIHS) analysis of his December crash tests.
Drugs and Alcohol in the Collision Repair Industry
Given the myriad risks of on-the-job drug and alcohol use – and the steep price that shops can pay for negligent repairs – it’s more important than ever to ensure that your employees are focused, clean and sober.
A Four-Step Process for Implementing Changes in Your Auto Body Shop
Matthew McDonnell admits that he once was one of those shop owners who would hear some great ideas at a conference and think to himself, “Yeah, that’s not going to work at my place.” But a four-step process changed his mind.
Should Your Auto Body Techs Be Opening Parts Boxes?
Matthew McDonnell, owner of Big Sky Collision Network in Montana, has come to an important realization: “Body men suck at mirror-matching.”
Improving Your Body Shop’s CSI Score Starts with Knowing the Survey Questions
In the collision repair business, few key performance indicators (KPIs) are as important as CSI scores – especially for shops that rely heavily on DRP work.
Federal Court Denies Most of Progressive’s Motion to Dismiss Professionals Auto Body Lawsuit
Judge Kim Gibson of the U.S. District Court for the Western District of Pennsylvania denied Progressive’s motion to dismiss the case for three of the lawsuit’s four claims, which means Professionals Auto Body can pursue its case against Progressive for alleged breach of contract, bad faith and unjust enrichment.
Indiana Anti-Steering Bill Amended into a ‘Nightmare’ for Auto Body Shops
What started out as a bill containing “some good things” for body shops and consumers in the Hoosier State has become “a nightmare,” the president of the Indiana Auto Body Association (IABA) said.
BodyShop Business Visits Axalta Customer Experience Center, Sprays Spies Hecker Hi-TEC, Cromax EZ
Trade journalists recently got the opportunity to suit up and spray Spies Hecker Hi-TEC and Cromax EZ automotive refinish products during a visit to Axalta’s Customer Experience Center in Concord, N.C.
