"How does a consolidator arrive at the value of a shop?" — Clyde Wilkerson, owner, Wilkerson Body & Frame, Kokomo, Ind. To answer this question, we must first define which type of consolidator you might be dealing with. Collision shop consolidators generally fall into one of two categories. The Predator First, there’s the consolidator whose
"Why do insurance companies control a shop’s labor rates? Isn’t this price fixing?" –– Ron Humphress, former parts manager, Good News Auto Body Shop, Salisbury, Md. Black Law Dictionary, 7th Edition, defines price fixing as an "artificial setting or maintenance of prices at a certain level contrary to the workings of the free market." Price
Are your employees living up to their potential? Is your shop? One way to be sure is to use benchmarks. Benchmarking allows you to compare your business’ performance to other businesses so you can discover where opportunity exists.
Being the office manager for a collision repair shop can be an exciting, sometimes confusing and very rewarding job. The key to reaping the rewards of efficient, organized and informed office mangers is to give them more responsibility than simply answering the phones, greeting customers and balancing the checkbook.
Do you know every task your business must perform and how long it takes to perform each one? You need to, if you want to create an ideal staff to support the production of labor and profits.
Transform a mild-mannered estimator into “The Man Who Sells Steel Repair” by teaching him how to communicate effectively with people.
Shop owners have lost more money on new facilities in one day than they’ve earned in a lifetime. When designing and building your own facility, plan, plan and plan some more.
Good shops utilize their facilities and technicians efficiently. Bad shops don’t. Surprisingly, profitable shops are often the worst
A set of procedures that are very helpful for analyzing the operational and financial health
of body shops.