Mark Phillips, Author at BodyShop Business
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Stop Trying to Do Too Much, and Watch Your Sales Improve

The future is not in a web page, an app or an algorithm. Success is rooted in connecting with people, discovering their needs and providing them the products and services they need to do their business.

Word-of-Mouth is Ignored – Unless the News is Bad

I’m calling out the idea that word-of-mouth works. It does work, but only sometimes. When is that? When the news is bad, really bad.