Pete Petursson, Author at BodyShop Business
Repairing Aluminum-Bodied Cars: Nepotism vs. Capitalism, Pete Petursson

Consumers are clueless they’re “captured,” insurers are angry they’re captured, and shops capturing the work are unsure they’ll ever recoup their investment. Yet OEM-authorized repair shops are a reality … for now anyway.

Parts, Policies and Patsies

Shop manager Bradley Wooten asks why American Family Insurance is getting by using strictly used or A/M parts.