Ronnie De St. German, Author at BodyShop Business
In Better Hands…Without Allstate

Our 18-year relationship with Allstate as a PRO shop ended after their demands became unrealistic. Could we survive, considering Allstate was 30 percent of our business? You bet.

Ending a Year, Beginning Another

“When it’s dark enough, you can see the stars”. — Ralph Waldo Emerson

Last Page: How’s Business?

“Let us be of good cheer, remember that misfortunes hardest to bear are those which never come.” – James Russell Lowell

Last Page: Making Decisions

“It does not take much strength to do things, but it requires great strength to decide what to do.” – Elbert Hubbard

Last Page: Is it Time to be Cautious?

Lately, it’s been hard to avoid the discouraging news: stock market declines, slowing economy, reduced earnings, layoffs and bankruptcies.

Last Page: You Pride Yourself on the Quality of Repairs Performed in Your Shop

Good for you! You’re confident your technicians are highly skilled and capable of repairing your customers’ cars to pre-accident condition.

Last Page: Yes, Change Can Be Scary, But It Can Also Be Invigorating

“Life, like a marble block is given to all, A blank, inchoate mass of years and days.” – Edith Wharton As children, growing up in Ohio, my younger brother and I always raced to bundle up in the seven layers of clothing required by my mother and be the first to mark the new, never-been-walked-on

Finding the Sweet: Changing your Perspective

“Life is short, it’s up to you to make it sweet.” – Sadie Delany