TRAINING CAN PROVIDE CONSISTENCYTraining can help your employees provide a consistent experience to every customer, every time. Your team can leverage shared vocabulary and messaging, consistent processes and policies, and the same baseline knowledge and skills. INVESTING IN TRAINING CAN INCREASE EMPLOYEE ENGAGEMENT & PRODUCTIVITYIt’s been proven time and time again that engaged employees can
Customer loyalty is essential for building a successful business. Every business owner wants loyal customers, but how do you encourage loyalty? Synchrony, a leading provider of retail credit programs for businesses nationwide, examined the topic in its 2019 Loyalty Study. They conducted an online survey of 1,500 consumers with questions designed to probe the psychology,
Evidence suggests that automotive merchants could help increase sales by optimizing their consumer financing program.
In-store financing can help bring customers back if you offer the right financing options. The wrong type of financing may actually drive customers away.