Shop Operations
Itemizing Estimates: Where Do We STOP?
If you’ve been involved in this industry as long as (or longer than) I have, you may still remember the...
If you’ve been involved in this industry as long as (or longer than) I have, you may still remember the...
As repair dollars shrink and competition grows, we need to change the way we process vehicles to stay competitive and...
If you want your shop to have a long (and profitable) life, it needs to periodically see a shop doc.
Use "Key Performance Indicators" to compare your shop against others - and to identify and eliminate any weaknesses.
eff Rice, body shop manager, Pace Collision Center, Huntington, Indiana, says, "I always see what you're supposed to pay techs,...
If you're of the opinion that you can "beat 'em and don't want to join 'em", you need to market...
This Month's Ailing Shop ...
What's happening in your shop and your local market aren't the only factors influencing your shop's profitability. Pay attention to...
Though many shops are hesitant to join direct-repair programs, most consumers like the convenience and don't particularly care where their...
One of the longest-running battles within a collision repair facility is the one between the metal department and paint department....
