Axalta Announces Plans for New Customer Experience Center

Axalta Announces Plans for New Customer Experience Center

The 45,000-square-foot facility will provide the latest customer training resources for refinish technicians, particularly those located in the mid-Atlantic region.

Left to right: Owner of Hendrick Motorsports and Chairman of Hendrick Automotive Group, Rick Hendrick; Axalta Chairman and CEO Charlie Shaver; Four-time NASCAR Cup Series Champion, Jeff Gordon; and Axalta Vice President and Head of Axalta’s North America business, Nigel Budden, break ground on Axalta’s Customer Experience Center.
Left to right: Owner of Hendrick Motorsports and Chairman of Hendrick Automotive Group Rick Hendrick; Axalta Chairman and CEO Charlie Shaver; four-time NASCAR Cup Series Champion Jeff Gordon; and Axalta Vice President and Head of Axalta’s North America business Nigel Budden break ground on Axalta’s Customer Experience Center.

From aftermarketNews.com

Axalta Coating Systems announced during a groundbreaking ceremony this week that it will construct its new Customer Experience Center in Concord, N.C. The 45,000-square-foot facility will serve Axalta’s refinish, light vehicle OEM and industrial customers. The facility will provide the latest customer training resources for refinish technicians, particularly those located in the mid-Atlantic region. The center will also house meeting and conference rooms for customers to participate in coatings-related training and development programs. The new facility will be located on the campus of Hendrick Motorsports, just outside Charlotte. Axalta is a 23-year sponsor of Hendrick Motorsports’ racing program.

Charlie Shaver, Axalta chairman and CEO; Rick Hendrick, owner of Hendrick Motorsports and chairman of Hendrick Automotive Group; Jeff Gordon, four-time NASCAR Cup Series champion; and Nigel Budden, Axalta vice president and head of Axalta’s North America business, participated in a groundbreaking ceremony to kick off construction.

“Our goal is to provide a service to our customers to help them realize improved shop productivity, efficiency and quality,” said Shaver. “We offer a hands-on, process-oriented approach. Our instructors, designers, and staff are committed to continuing the education and the development of our partner organizations.”

Hendrick added, “We’ve enjoyed an unbelievable partnership with Axalta over many years, and this represents another unique step. The opportunities for us to collaborate, both in racing and in our dealership business, are incredible. Our two organizations are committed to each other’s continued success, and we look forward to many more years of working together in innovative ways.”

Axalta’s Customer Experience Center is scheduled to open late 2016. The center is expected to draw hundreds of customers each year for end-of-line repair and real-world training. It will be equipped with the technology to conduct interactive distance learning while a customer is at his/her own plant or body shop. The facility will also house business conferencing resources as well as an Axalta exhibit space.

You May Also Like

NABC Donates Recycled Ride to Deserving Las Vegas Family

The NABC, GEICO and Caliber Collision recently donated a refurbished 2019 Toyota Camry to a Las Vegas resident and his adopted family.

The National Auto Body Council NABC), along with GEICO and Caliber Collision, recently donated a refurbished 2019 Toyota Camry to a Las Vegas resident and his adopted family during the pre-race festivities of the Pennzoil 400 at Las Vegas Motor Speedway. The donation was made via the NABC's Recycled Rides program.

Auto Care Connect Conference Keynote Speakers Announced

The Auto Care Association announced its final lineup of keynote speakers for the 2024 Auto Care Connect event May 5-8 in Chicago, Ill., at the Hyatt Regency Chicago.

Early-Bird Registration Opens for CIECA CONNEX Conference

CONNEX 2024: “The Intersection of Data & Mobility” will be held Sept. 24-25, 2024 at the MGM Grand Detroit hotel in Detroit, Mich.

Speakers Announced for 2024 HD Repair Forum

Speakers will hail from companies like Peterbilt, MHC Kenworth, Rivian and the Recreational Vehicle Industry Association.

Registration Now Open for 2024 UK Garage and Bodyshop Event

The UK Garage and Bodyshop Event is set to return for its second edition June 5-6 at the National Exhibit Center in Birmingham, England.

Other Posts

Dent Wizard Hires New Senior VP of Strategic Growth & Development

Adrian Gonzalez will be charged with driving growth through mergers and acquisitions.

CCC Report Analyzes Labor Pressures, Vehicle Complexity

Report shows advanced technology is contributing to costlier repairs, higher claims costs and longer cycle times.

Crash Champions Continues Steady Expansion Across Idaho

Crash Champions has announced the acquisition of Hoffman Auto Body in Boise, Idaho.

NABC Donates Recycled Ride to Tucson, Ariz. Family

The NABC, Allstate, Maaco and  Meineke Car Care recently donated a refurbished vehicle to a deserving Tucson, Ariz.-area mom.