I’m a big believer in reading. The irony is that it’s not my favorite thing. But I begrudgingly do it because I feel it’s a great way to educate yourself, not to mention expand your vocabulary.
I started thinking about books that are must-reads in the collision repair industry. One I came up with that you most likely are familiar with is “The Toyota Way” by Jeffrey Liker and Gary Convis. If you’ve ever been to a lean production seminar in this industry, you may have received a copy. It sums up Toyota’s lean production model of doing business that has led to great success and can be applied to body shops.
Another one which you also may have heard of is, “Who Moved My Cheese?” A New York Times bestseller, this book is invaluable to any business as it offers insights on different ways to handle change.
Last but not least, a fun, entertaining and fascinating look at the history of collision repair in America: “YesterWreck,” by Gary Ledoux. It’s a big one, but it’s worth setting some time aside to read.
Of course, I hope you’re also reading BodyShop Business every month! Now, let’s turn the page…