Body Bangin': Creating a Winning Body Shop with Andrew Batenhorst

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The information source for the collision repair industry.
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Body Bangin’: Creating a Winning Body Shop

Micki Woods interviews Andrew Batenhorst, collision center manager at Pacific BMW in Glendale, Calif., about changes he has made in his shop that resulted in it winning the BMW Shop of the Year.

BodyShop Business Staff Writers
By BodyShop Business Staff Writers
Published:

Micki Woods, master marketer for collision repair shops and owner of Micki Woods Marketing, has released the latest episode of “Body Bangin’,” the video podcast that is taking the industry by storm!

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In this episode, Woods interviews Andrew Batenhorst, collision center manager at Pacific BMW in Glendale, Calif., a shop that just won the BMW Shop of the Year award. Batenhorst talks about changes he has implemented in his shop that have made a huge difference, such as:

  • The value of process
  • Incentive process for his people
  • Setting up goals for each department
  • Balancing shop culture with new hires
  • Being an empathetic leader
  • And more!

To listen to the audio-only version, see below: Creating a Winning Shop with Andrew Batenhorst:

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Tesla Model 3 TPMS Service

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By Jason Stahl
Jason Stahl has 30 years of experience as an editor, and has been editor of BodyShop Business for the past 18 years. He currently is a gold pin member of the Collision Industry Conference. Jason, who hails from Cleveland, Ohio, earned a bachelor of arts degree in English from John Carroll University and started his career in journalism at a weekly newspaper, doing everything from delivering newspapers to selling advertising space to writing articles.
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One of the first items to be replaced on any Tesla model are the tires. This is due to tire wear from the instant torque of the electric motor. When replacing the tires, you will have to service the TPMS sensors.

Tesla has used Baolong (from 2012 to 2014), Continental (from 2014 to 2020 ) and a proprietary sensor that uses Bluetooth. For 2021, the Model Y started to use a sensor that communicates using Bluetooth protocols. Not much is known about the new system except that the sensors are currently available only through Tesla.

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