Representatives of the California Autobody Association (CAA) met for the first time with newly elected Insurance Commissioner Dave Jones to discuss automobile insurance claims and auto body repairs, the association reported. Discussions in the meeting involved reasonable estimate adjustments, an overview of steering, the many facets of aftermarket crash parts, fair claims settlement practices and labor rate surveys.
"I was very impressed by how quickly the insurance commissioner was able to understand these issues," said Gigi Walker, president of the CAA.
Although there are other issues, the CAA and its members identified these for immediate discussion. The CAA says it has volunteered to work closely with the insurance commissioner and to assist in any way it can to address issues facing consumers and the auto body industry.
"I would like to thank Insurance Commissioner Dave Jones, his deputy commissioner and Special Counsel Geoff Margolis, Teresa Campbell and Tony Cignarale for meeting with the CAA this morning," said David McClune, CAA executive director. "We were able to discuss important issues with the department and are looking forward to working with them on fair and reasonable resolutions for consumers, auto body shops and insurance companies. It was a very productive first meeting."
The CAA says it will be meeting again with the department and will keep its members advised on the progress.
