CAPA Debuts Mobile App for Faster Quality Complaint Reporting - BodyShop Business

CAPA Debuts Mobile App for Faster Quality Complaint Reporting

The Certified Automotive Parts Association (CAPA) has announced a new, free mobile app for the CAPA Quality Complaint Program.

The Certified Automotive Parts Association (CAPA) has announced a new free mobile app for the CAPA Quality Complaint Program. The CAPA Certified Parts app, available for both Apple and Android platforms, allows users to quickly and easily file quality complaints with more accuracy.

Industry demand for an efficient, expedited method of filing complaints related to CAPA certified parts led the association to develop an app to submit complaint reports for review. Users can scan CAPA seal barcodes, upload photos from their phones and save their information into a profile in order to reduce time for filing reports and providing feedback. When CAPA receives a complaint, its team will investigate the issue and report any findings to the part manufacturer.

“At CAPA, our goal has always been to ensure access to high-quality, fairly priced alternative parts that provide the same functionality as an OEM part,” said Clark Plucinski, CAPA board chair. “By developing an app that allows the public to report concerns and provide feedback, we are helping to ensure the quality of CAPA-certified parts in a manner that is fast, easy and accessible.”

Users can download the app at the Google Play Store and the Apple App Store at no cost.

You May Also Like

PRT Launches 59 New Complete Strut Assemblies

Extending PRT’s product portfolio in North America, the new release represents nearly 12M vehicles in new coverage.

PRT announced the launch of 59 new complete strut assemblies for the North American market.

The launch includes application coverage for Nissan Frontier, Toyota Highlander and Mercedes E-Class models, in addition to brand-new applications, such as the Dodge Durango 2022, Ram ProMaster City 2022 and Mazda CX-9 2022, among others, according to PRT.

SUN Collision to Demo 1Search Plus Technology at Regional Conferences

SUN Collision will be showcasing its collision repair technology at the Southeast Collision Conference May 16-18 and Midwest Collision Repair Conference May 31-June 1.

TechForce Foundation, SkillsUSA Partner to Solve Tech Shortage

The mutually beneficial collaboration will help students garner the skills, education and support needed to successfully develop careers as professional technicians.

SEMA Appoints New Chief Financial Officer

Ryan Stutzman will replace George Afremow, current vice president and chief financial officer, who will retire in June after 12 years with the association.

Car ADAS Announces Opening of New Calibration Center 

Car ADAS Solutions has announced the opening of a new calibration center named ADAS Solutions in Lansing, Mich.

Other Posts

Transtar Announces Agreement for Axalta to Acquire The CoverFlexx Group

Axalta Coating Systems has signed a definitive agreement to acquire Transtar Holding Company’s subsidiary The CoverFlexx Group.

SUNY Morrisville Named No. 1 MCAP School in Country

The school’s Mopar Career Automotive Program students were re-crowned champions in the first-ever Mopar Career Automotive Program Bracket Challenge.

Crash Champions Acquires Bavarian Body Works in Atlanta

The acquisition adds two high-quality collision repair centers located in Marietta and Atlanta, Ga.

Painters Supply and Equipment Acquires AeroCoat Source

AeroCoat distributes high-quality coatings and painting solutions, serving customers across the aviation and military sectors.