CARSTAR Auto Body Repair Experts has expanded its Insurance Relations department to serve its growing MSO network.
Marybeth Mack joins the CARSTAR Auto Body Repair Experts team as the program manager of Insurance Relations. She will be responsible for managing assigned insurance programs and franchisees’ administrative compliance.
Mack brings a broad background of experience in customer service for franchise organizations, logistics, entrepreneurial business and retail merchandising. She most recently served as Project Manager for SIRVA, Inc. relocation services, where she worked with national van line partners and franchisees. She also helped launch an entrepreneurial business in Lenexa, Kan., and served on the merchandising team at Target, Inc. in Minneapolis, Minn. She holds a Bachelor of Arts from the College of St. Catherine in St. Paul, Minn.
The expansion is designed to provide a high level of support to all insurance partners, franchisees, insurance teams and other corporate departments. This supports CARSTAR’s ongoing plans to create a dynamic foundation for growth for North America’s largest auto body repair MSO, drive performance and results throughout the organization and more effectively allocate resources to serve the growing CARSTAR network.
"We are proud to bring the experience and expertise of Marybeth Mack to serve our insurance partners and franchisees," said Dan Young, SVP of Insurance for CARSTAR Auto Body Repair Experts. "As we continue to grow the CARSTAR MSO network, it is important to expand the resources to provide the network the highest level of service."