CARSTAR Auto Body Repair Experts shop owners gathered recently in Las Vegas to celebrate the company’s 24th anniversary and honor its top performers from across the U.S.
Each year, CARSTAR honors the top stores in customer satisfaction in three tiered sales levels with the Outstanding CSI awards. The CSI ranking reflects the ongoing survey feedback received from customers based on their CARSTAR experiences. This year’s winners include:
- For level 1, the winner was City CARSTAR in Janesville, Wis., owned by Michael Buggs.
- For level 2, the winner was Champion CARSTAR Collision in Hightstown, N.J., owned by Paul Edgecomb.
- For level 3, the winner was Utzig CARSTAR Collision Service in Janesville, Wis., owned by Al Utzig.
“Our commitment to excellent customer service and high-quality repairs is reflected in our consistently high customer satisfaction index, and these three store owners are examples for our entire CARSTAR network,” said David James, vice president of marketing for CARSTAR Auto Body Repair Experts. “Customer surveys and our own observations tell us the three store owners and their employees receiving these honors have generated an exceptional level of positive awareness in their communities and created repeat customers for CARSTAR.”