Employee Management Archives - Page 4 of 4 - BodyShop Business
The Almost-Dilemma of How We Recruit

Distinguishing between what’s illegal and what’s unethical as well as following good retention practices can help guide you through the aggressive recruiting tactics in the collision industry today.

The Tech Shortage

Some of the same workforce issues that existed 10 years ago exist today, but the industry has stepped up its efforts to solve them.

The Millennial Takeover

Millennials are taking over. It’s up to you to make this transition smooth and potentially more profitable. Are you up to the challenge?

Employees: Developing Your People

Developing your employees is just as important as fixing wrecks if you want to grow and thrive as a company.

Personnel: Your Employees Are Not Expendable

There are many levers and knobs you can turn to try to get different results and metrics. However, your workforce should not be one of them.

Do You Have Any Tips on Becoming an Estimator?

I’m looking into becoming an estimator in a high-production body shop, and I have some experience working for an insurance company that handled DRPs. Do you have any tips?

Can a Shop Be Productive Doing Combo Work?

Can a shop be productive doing combination work? I recently took over a shop where each car is repaired, painted and detailed by the same technician, and they’re not open to change. My first question would be, “Why are you considering a change?” Are your Key Performance Indicators (KPIs) good? Is the shop generating a

Should We Switch to Paying Our Appraisers Commission?

We have three vehicle damage appraisers and are thinking of switching to a commission system to pay them. Will this cause our customer service and quality to take a hit?

What Training Can I Pursue to Take My Career to the Next Level?

I work as an estimator at a large DRP shop. What classes or training can I pursue to take my career to the next level as a shop manager or director?

Should I Join the Collision Repair Profession?

I’m a young woman trying to decide between the field of graphic arts or collision repair. I love cars, but I’m concerned about the lack of women and less-than-ideal environmental conditions in the auto body trade. What should I do?

Why Do Body Technicians Switch Shops So Much?

Why do body shop technicians bounce around so much? How and what can you do to keep them at a shop when they’re turning good hours but still want to go to another one?

How Should I Pay My Team?

I have a combo tech and two young vo-tech grads working together in my shop. What is a fair pay plan for all three?