New Competition: Don’t Panic, Focus on Yourself!
When a new body shop comes to town or a local MSO acquires more locations, that is not the time to panic. That’s the time when you should focus on yourself!
Addressing Cyber Security in Your Body Shop
Ryan Cropper, owner of Able Body Shop, a three-store operation in Anchorage, Alaska, nearly lost everything on his personal office computer. Here’s how to avoid the same happening to you.
Tips to Improve Sales, Production and Finance
A concerted effort to improve sales and close rates and understand and improve your repair statistics will put more money in the till than a single-minded focus on cycle times or production efficiency.
Follow the Leader
Hiring the right people and identifying those who have potential for leadership roles is crucial for companies to grow and prosper in today’s business climate.
How Much Should You Pay Yourself?
A good understanding of your P&L statement will allow you to pay yourself properly without hurting your business.
Masters School of Autobody Management Offering Prepayment Special for Spring Classes
Collision repairers interested in attending can pay by Dec. 31, 2014, and save $500 or pay by Jan. 15, 2015, and save $300.
Refresh Your Marketing
Old-school marketing is out, and new-school is in. So ditch your “Free Estimates” sign and get with the program.
A Dealership Body Shop Manager’s Woes
I often have former dealership body shop managers in my educational programs. Recently, I had three current dealer shop mangers in my audience for two days. I have an opinion (no way!) on why less than 40 percent of new car dealers have a body shop. Part of my explanation includes a couple of illustrative
It’s SEMA Time Again!
Another SEMA Show is upon us. It’s hard to believe it’s that time of year already. With a very successful NACE behind us, it’s time to travel to Las Vegas for a week packed with everything automotive. The combination of SEMA and AAPEX makes for a jam-packed automotive gathering, and I’m sure this year will
Tackling Substance Abuse
Addressing substance abuse among your employees first starts with having a policy stated in your employee handbook.
Hitting for the Cycle
Asking the question, “Why are the cars waiting all the time?” prompted a decade of process improvement at Craftsman Auto Body in Leesburg, Va. About 10 years ago, the shop hired its first lean consultant. Paul Krauss, president and CEO of the third-generation family business, said the company was “plugging away fixing cars well, and
Meet Our 2014 Executives of the Year
Multi-Shop winner Tom Griffin, president, Mayfield Collision Centers, and Single-Shop winner Rachel Minshall, body shop manager, Soerens Ford.
