Conducting Collision Business: It’s a New Day
The goal is not to declare war against insurers; it is to declare independence for your organization so that you’re able to provide the highest level of service to your true customers.
Don’t Be Quint: Embrace ADAS and Modern Vehicle Equipment
We can avoid a fate similar to Quint’s in the movie Jaws if we embrace ADAS, technology and training.
Welder Woman: Forging a Trail with Fire
Jaime Shewbridge is the first woman to have won the 2020 I-CAR Instructor of the Year award and the 2021 Welding Instructor of the Year award — and she’s not done yet.
It’s Time to Talk About Money with Young Body Techs
It’s time that we as leaders start to educate our young technicians on how to manage, grow and save money.
Boosting the Value of Your Business
If you have more than five years before you plan to exit your business, there are many things you can do to increase its value and decrease your asset gap.
Running a Family Collision Business: Stay in Your Lane
In a family business, it’s important to divide the duties and respect each other’s lanes.
Need the 411: What Should Consumers Do After a Vehicle Crash?
What do you do when consumers need info after experiencing a vehicle crash?
DRPs: A Broken Model?
How can insurers and repairers work together to streamline the claims process and earn a fair profit?
EV Education: Shocking, to Say the Least
I-CAR’s Dirk Fuchs and Niel Speetjens are running around the country scaring collision repairers about electric vehicles … and that’s a good thing.
The Evolution of Women in the Collision Industry
Unlike 20 years ago, women today are valued and very well-respected in the collision industry.
Online Reviews: An Integral Part of Auto Body Shop Marketing
What are people saying about your shop online? Negative reviews require immediate attention and “damage control.”
Planning a Buyout of Your Auto Body Shop
You’re looking to retire and your partner wants to buy you out.
What is the first step in this planning process?