Auto Collision and Bodyshop Business News
Complete Estimates = Bigger Bucks

Writing more accurate estimates doesn’t require extra man power or costly equipment. Just a little extra time on the part of your estimator will increase shop sales, improve efficiency and boost profits.

Damaged Goods

Fact: Consumers won’t pay as much for a vehicle that’s been wrecked and repaired as they will for a vehicle that’s never been in an accident. This market condition – or stigma as some like to call it – diminishes the vehicle in value, regardless of how expertly repaired it may have been.

Inherent DV: One Man’s Disbelief

I truly don’t believe that a properly repaired auto is worth less by virtue of the fact that it’s been repaired. It’s not that black and white. How many times have you repaired a vehicle back to pre-accident condition – and then some – and said to yourself, “That wreck was the best thing that ever happened to that car”?

Better Safe Than Liable: Check the Safety Features

Hurried techs sometimes forget to – or just simply don’t – check the safety features on a collision-damaged vehicle. But being rushed is no excuse.

If Customers Ain’t Happy, Ain’t Nobody Happy

While progressive collision repairers are relying more and more on computerized equipment, paperless processing and electronic transactions, old fashioned customer care – friendly, timely, convenient and cost-effective service – is still the key to repeat and referral business.

Which Is Better: Flat-Rate or Salary

David Rowe, Shop Manager Johnson Ford, Inc. Kingston, N.Y. We chose the flat-rate pay system because it has a built-in incentive program for technicians. It seems to work the best. We’ve tried a “team pay” plan. The idea was to get the cars in and out more quickly. We’d put three or four technicians on

Saving Made Simple

Not only are “Simple” IRA contributions tax deductible for employers, but they’re excluded from an employee’s income for federal income tax purposes in the year contributed.

Cheap But Good: Advertising Ideas

Advertising doesn’t have to be expensive. The money you pour into costly print or broadcast ads can be better spent on other (read: cheaper) advertising endeavors.

Steering Customers to the Truth

Collision repair and auto glass specialists continue to suffer discrimination at the hands of insurance companies as well as government agencies.

DRPs: Probing the Legalities

There’s a definite conflict of interest when the payer (insurer) controls the quality of repair work. In fact, without the independence of the professional repairer, some say there’s no difference between the DRP shop and the insurer – just a different organization with the same interest, adverse to the property owner. But that doesn’t make DRPs illegal – or does it?

32 Steps to Painless, Profitable Plastic Repair

Many repairers pass on plastic repair and instead, opt to replace, sending an easily repairable part to the landfill. Why?

Are You Paying Uncle Sam Too Much

Because running a shop involves a lot of capital investments – spraybooths, frame machines, etc. – choosing the right depreciation method will minimize what you pay in taxes and maximize your chances of getting a loan when you need one.