We have a list of five companies here …” Sound familiar? Like … oh, let’s say … the word track an insurer uses to influence a vehicle owner to go to a preferred shop? But what if the roles were reversed? What if, instead, it’s the word track a shop...
“We’ve been a PRO shop for Allstate for 15 years,” says a New Orleans shop owner who’d just learned Allstate purchased Sterling Collision Centers, a consolidator with 39 shops. Though this shop owner didn’t see it coming, he did know something was up. “Several months ago, [Allstate] reviewed our estimates...
"Every shop in this country deals with State Farm, and they all understand that SF can, if it wants, put them out of business. In many markets, it will be a 'take it or leave it' situation," says a shop owner about SF's revised contract for its direct-repair shops. "I...
