Auto Collision and Bodyshop Business News
Auto Body Consolidators: Full Steam Ahead

At mid-year, most consolidators — with the exception of a few — are full steam ahead with acquisitions.

Meet the Auto Body Instructor: Brian Cobb

Brian Cobb, collision repair instructor and department chair at Coastal Carolina Community College, works extremely hard to make inroads with the local industry and is starting to see that there are people who want to work in collision repair.

What are Collision Repairers’ Obligations to Insurers?

Many collision repairers often believe they must comply with insurers’ demands, but when asked why they believe this, few of them can give good answers.

Creating a Diverse Workforce at Your Auto Body Shop

As the owner of two CARSTAR locations dealing with the challenge of finding employees, I started looking at our community and where I could attract new talent and train them to become great technicians.

Idaho Auto Body Shop Builds a Legacy

Family-run CARSTAR Hayden’s goal is to expertly repair cars according to manufacturer standards and create a positive environment while doing it.

The Importance of Planning Your Exit Strategy Now

Even if you have no intention of leaving your business soon, starting the planning process early will prepare you for the time that you want — and need — to exit.

Damien Reyna: From Technician to COO of Driven Brands Collision

When Damien Reyna started out as an apprentice technician at CARSTAR Mundelein, he never envisioned a world through his safety glasses where he was leading the entire organization.

Good Communication Helps Ensure Happy Customers

Having a good customer communication plan helps ensure customers and insurers have an equal understanding of the repair process, what will and won’t be covered and the outcome for their vehicle.

OEM Dealerships: Friend or Foe?

Insurers seeking out and using misinformation obtained from dealer repairers in order to deny consumers OEM-recommended repair procedures has become more commonplace.

Spring Cleanup: Look Better Than Your Competition

To compete in a consolidating environment, you need to look better than the competition.

Body Shop Brothers Embrace Family-First Mindset

Jeremy and Matt Buller, brothers and owners of three North Dakota Abra Auto Body locations, take a family approach to growing their business with top talent in place.

Coffee Talk: The Unicorn Employee

Can you imagine having the kind of employee who would solve a coffee cup lid shortage problem on their own when corporate couldn’t or wouldn’t?