Profit Center: Bulletproof Dreams
James Cuffe has dreams of one day seeing hundreds of body shops installing his armoring kits for civilian vehicles.
Hiring: Need Auto Body Technicians to Fill Jobs?
There’s a battle raging in our industry to hire and keep technicians. What is the solution so that every shop has the people they need to operate efficiently and profitably? Part 1 of a 2-part series.
Production: Navigating the Parts Procurement Minefield
Every department in your shop should have a process, and parts are no exception. Understanding the who, where and how is essential for achieving success.
CARSTAR Puget Sound Business Group Sponsors Boat in Racing Series for a Second Season
The group put together the sponsorship of the CARSTAR-Powered KISW 99.99 Miss Rock hydroplane with radio partner U-99.9, which is piloted by Kevin Eacret.
Customer Relations: Who’s the Customer?
The vehicle owner has taken a backseat in today’s collision industry, and it’s time to put them back in their rightful place.
Dealing with Unreasonable Customers Part II
When you’re fed up with a customer, how exactly do you simply tell them to go away?
3M Automotive Aftermarket Division Launches Series of Commercial Truck Repair Procedures
These written procedures can help assist the commercial fleet collision shops in delivering consistency within the repair process through development of standardized repair procedures.
Exhibit Space Selling Out for NACE | CARS 2016
Two-thirds of the NACE | CARS 2016 show floor is already booked, and exhibitors have contracted for more than 40,000 square feet of exhibit space for the 2016 Expo.
Service King, Allstate Donate Refurbished Vehicles to Two Chicago Families in Need
Vehicles were each donated by Allstate and fully restored by Service King certified technicians as part of the National Auto Body Council Recycled Rides program.
Valspar Automotive Paints Brighter Future Through Artists4Education and CREF
Paint manufacturer will bring its products together with top custom artists to the SEMA Show Nov. 3-6 to raise money to give future technicians the proper education and training for a successful collision repair career.
Service King Ranks No. 4 on Houston Best Places to Work List
Service King was previously named the No. 1 Best Place to Work by both the Dallas and San Antonio Business Journals earlier this year.
Cover Story: Meet Our 2015 Executives of the Year
Multi-Shop winner Val Fichera, president of Collision Care Auto Body Centers, and Single-Shop winner Gerald Wicklund, owner/president of CARSTAR.
