CCC Information Services Inc. announced that more than 1,000 locations have made the move to the CCC ONE Total Repair Platform. Available today with integrated estimating capabilities, the CCC ONE platform covers virtually all steps of the repair process, from estimate initiation to completion of the repair, CCC says.
Ben Tavakoli, a CCC ONE workflow user for the last seven months, says he has used the platform to implement changes to help increase his shop’s efficiency.
"With some of the insurance company DRPs, our cycle time is now down around 2.5 days. CCC ONE has a lot to do with it," said Tavakoli, owner of All Foreign & Domestic Body Shop in Stockton, California. "We needed to manage our process. We needed to question where the problem was. The information from CCC ONE got it all together for us."
In addition to Tavakoli and the All Foreign & Domestic team, 6,500 CCC ONE users are benefiting from its hosted, simplified design. Since its inception, CCC has delivered more than 1,600 enhancements to the CCC ONE platform, many of them customer-driven a fact appreciated by users, as they have processed more than 500,000 repair orders through CCC ONE.
Clovers Collision and Mechanical Repair in Eastpointe, Michigan is one of the shops using the CCC ONE platform with its integrated estimating functionality. To date, the shop has used it to generate more than 1,000 total estimates.
"Writing an estimate in CCC ONE is a lot like using Pathways because they work the same way," said Clovers shop owner Diane Reece. "The big difference is that CCC ONE has it all together in one package. It’s quicker because you don’t have to re-key a bunch of information."
CCC Information Services Inc.