CCC Releases CCC ONE Indicators 2.0 - BodyShop Business

CCC Releases CCC ONE Indicators 2.0

Company says Performance Dashboard Enhancements make it easier for repairers to self-manage against KPIs.

CCC Information Services has announced that it has redesigned CCC ONE Indicators 2.0 to allow shops to quickly hone in on leading KPIs.

 

CCC ONE Indicators 2.0 includes a visually intuitive dashboard that places leading KPIs such as cycle time and customer satisfaction metrics up front so users can easily get to the information they need. The dashboard is also organized to make it easier for auto body shops to view activity across multiple locations, measure the performance of an individual shop, or view their performance within a DRP program. 

“As DRP relationships continue to evolve and expand, it becomes critically important for repairers to have tools that help them self-manage their performance against the metrics agreed to with their insurance company partners,” said Susanna Gotsch, director, CCC Information Services Inc. “The enhancements to the CCC ONE Indicators dashboard offer visual representations of key metrics within a single view and allow for easy access to detailed support data on the performance trends that matter most.”


More information:

CCC ONE Indicators

You May Also Like

AkzoNobel Announces Automotive & Specialty Coatings Leadership Changes

John Griffin, Dan Carranza and Dustin Warren have all seen changes to their roles in Automotive & Specialty Coatings and U.S. Vehicle Refinishes Sales.

AkzoNobel announced that John Griffin, regional director, Americas, Automotive & Specialty Coatings has assumed responsibility for AkzoNobel’s Global Film business in addition to his current responsibilities.

The company has also made some adjustments to the U.S. Vehicle Refinishes Sales organizational structure and, effective immediately, Dan Carranza has been promoted to sales director, Vehicle Refinishes for the U.S. and Mexico and will continue to report directly to Griffin. Carranza assumes responsibility for all Vehicle Refinishes sales and service activities for the U.S. and Mexico. In addition to his current team, Carranza assumes responsibility for the Business Services and Technical Services teams. Tony Mahon, business services manager, and Don Shearer, technical service manager, now report to Carranza, who brings over 30 years of experience in the collision repair industry, including national and regional leadership positions at both FinishMaster and LKQ, and served as a board member on the I-CAR National Committee.

Guess the Car and Win $50!

Give us your answer for this month’s Guess the Car and you might win $50!

Auto Glass Now Builds National Brand

All-Star Glass, Horizon Auto Glass, A1 Auto Glass, Auto Glass Fitters and Discount Auto Glass have been rebranded and remodeled to Auto Glass Now’s brand identity.

NABC Donates Recycled Ride to Deserving Chicago Family

The NABC, Allstate and Gold Coast Auto Body recently donated a refurbished vehicle to a deserving Chicago resident.

Hunter Engineering to Exhibit HawkEye XL Aligner at TMC

New commercial alignment system offers speed, versatility and ease of use.

Other Posts

Crash Network Releases Results of 2024 Insurer Report Card

A record-high 19 companies, including six of the largest U.S. auto insurers, received a grade of C- or lower.

The Importance of Volunteering and Giving Back to the Aftermarket with Jon Owens

Owens describes what he’s learned from volunteering in the industry and his vision for AACF as current its president.

The Success and Growth of OEM Calibration

Jason Stahl talks with James Rodis and Andy Hipwell on the growth and expansion of OEM Calibration.

AirPro Named Approved Provider for BMW North America Certified Network

BMW North America has selected AirPro Diagnostics as an approved provider of its Integrated Services Technical Application (ISTA) software to the BMW Collision Repair Network.