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CCC’s 2018 ‘Crash Course’ Report Examines Impact of Artificial Intelligence, Emerging Technology on Vehicle Ownership

CCC Information Services announced the availability of the 2018 “Crash Course,” an in-depth report that focuses on the trends and business drivers affecting the automotive industry.

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CCC Information Services announced the availability of the 2018 “Crash Course,” an in-depth report that focuses on the trends and business drivers affecting the automotive industry.

“The 2018 report examines the vehicle ownership lifecycle – from purchase through vehicle end-of-life – offering insights into how data and technology are impacting the way consumers interact with their vehicles, and how automotive industry professionals are evolving the ways in which they deliver products and services to consumers,” CCC said in a news release.

“Crash Course” is compiled using research and information from a wide range of sources and an aggregated set of data from CCC’s data warehouses, which include approximately 180 million claims’ worth of information, and more than 20 years of injury data, including thousands of human crash tests, according to CCC.

“Our industry has never moved faster or been so exciting,” said Susanna Gotsch, “Crash Course” author and lead analyst for CCC. “Advances in digitalization, artificial intelligence, the internet of things and sensor and camera technology are driving dramatic changes and improvements in automotive technology. This year in ‘Crash Course’ we examine how these advances are creating a ripple effect throughout the automotive ecosystem and driving change throughout the vehicle ownership lifecycle.”

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The 2018 “Crash Course” begins by analyzing the “buy” decision, exploring how and why consumers buy vehicles, how they pay for and insure the vehicle, and how auto industry sales are faring.

The second part of the report, called “Drive,” examines whether miles driven will continue to grow, who or what will be doing the actual driving, how insurance will change based on who is in control of the vehicle, and how, in the wake of regular and significant automotive recalls, technology will affect automakers and insurers in the future.

The “Crash” section of the report looks at auto injury and fatality rates, and how those have evolved, and may evolve further with automotive technology like advanced driver-assistance systems (ADAS). And, lastly, the “Repair” section examines changes that can be expected after a vehicle has been damaged, in terms of tooling, training and investments required by collision repairers.

This year’s report includes leaders from across CCC’s business to lend perspective into how certain trends are affecting auto insurers, OEMs and collision repairers, specifically.

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