The Repair Standards Advisory Committee, formed by the Collision Industry Conference (CIC) to address the apparent appetite for standards in the United States collision repair industry, has released the quantitative results from the study it has been conducting. The draft report is available on the CIC website.
The Repair Standards Study included a lengthy survey to gather and document the views of a broad cross-section of the collision repair/auto claims community on the subject of repair standards. The consultant has submitted an initial draft report to the Committees responsible, but it is not yet in final form.
To keep the CIC fully informed, the questions and the actual answers from the industry, in their entirety and without any interpretation, editorial comment or conclusions, are now available in the draft report.
All interested parties are urged to examine these answers, and be prepared to offer their own conclusions and comment in writing to the Committee or in the form of brief statements and constructive discussion during the Committee’s report at the CIC Meeting on Friday morning Jan. 13, 2012 in Palm Springs, Calif. The draft report is also available online from CIC.
To provide adequate time for everyone to make a comment, the Committee requests that lengthy commentary be e-mailed in advance so that it can be circulated, or duly noted, without infringing on microphone time for others to comment more briefly.