CIECA Adds Scan to BMS FNOL Message

CIECA Adds Scan to BMS FNOL Message

CIECA said insurers, repair facilities, fleet companies, information technology providers and third-party administrators will all benefit from this update.

The Collision Industry Electronic Commerce Association (CIECA) announced that the First Notice of Loss (FNOL) Implementation Guide and Appendix C have been updated to include instructions on how to include a scan to the Business Message Suite (BMS) FNOL message.

No changes were made to the BMS, only the expansion of the message’s use.

Clint Marlow, chairman of the FNOL Committee, said the committee recently recognized the need to include a scan with the FNOL message. The committee is responsible for developing and maintaining the processes related to FNOL business flow.

“An increasing number of OEMs have incorporated telematics data capabilities into their vehicle offerings,” said Marlow. “Leveraging connected car technologies, many current model year vehicles have the capability to generate a vehicle health scan that includes diagnostic trouble codes (DTCs).”

Marlow said that having DTCs at FNOL can help determine degree of damage, repairability and potentially even begin to form the repair plan.

“CIECA remains ahead of the curve by updating its current FNOL message suite with the ability to include a vehicle scan,” he said.

The FNOL message was first added in the 2017R1 Release of the CIECA Standards.

“FNOL messages provide business partners the ability to notify and be notified of accident information to and from multiple parties,” said Charley Quirt, project manager for CIECA. “These FNOL messages are focused on shortening the claims process.”

Quirt said all industry segments will benefit from this update, including insurance companies and agents, repair facilities, fleet companies, information technology providers and third-party administrators (TPAs).

The FNOL XML Implementation Guide (IG) provides standardized messaging for CIECA members who are implementing XML messages to send and/or receive FNOL messages. The guide, along with its referenced documents and links, provides a detailed explanation of the messages and defines uniform data content, valid codes and values for making FNOL requests and responses the same for all business partners.

“The guide helps users successfully migrate from their own internal format to the CIECA Standard’s format recognized throughout the industry,” said Quirt.

Information is available for CIECA members in the Appendix C document, which defines recommended message implementations for the collision industry, focused on the FNOL process and detailing what and where data should be placed in the message.

For more information, visit cieca.com and select Committee Work and Documents in the menu.

You May Also Like

Automotive Parts Associates to Host Annual General Meeting

APA will be hosting its 2024 Annual General Meeting March 26-28, 2024 at the Grand Hyatt San Antonio River Walk in San Antonio, Texas.

Automotive Parts Associates (APA) announced it will be hosting its 2024 Annual General Meeting March 26-28, 2024 at the Grand Hyatt San Antonio River Walk in San Antonio, Texas.

Every year, shareholders of APA, members of TruStar and supplier partners gather to mix, mingle and network with one another. The event kicks off with a group welcome reception and "date night," where a supplier takes a shareholder or member to dinner. From group breakfasts, lunches and dinners to shareholder and member one-on-one sessions with suppliers, there will be ample time to make connections and discuss business. On the final night, there will be a special awards dinner at the Buckhorn Saloon & Museum.

Auto Care Association Launches REPAIR Act Video Campaign

In the new campaign, shop owners from across the U.S. share their stories on the increased challenges independent repair shops are facing with accessing repair data to service their customers’ vehicles.

AkzoNobel Using 100% Renewable Electricity in Latin America

The milestone — reached late last year — follows similar achievements in North America and Europe.

AASP/NJ Mourns Loss of Board Member Sam Mikhail

Mikhail was an AASP/NJ Hall of Famer and served on the AASP/NJ board for decades.

Auggie Calibrations Meet EURO NCAP Standards

AirPro Diagnostics announced that the Auggie mobile static calibration device has now met the EURO NCAP safety standard.

Other Posts

SCRS Announces Podium as Newest Corporate Member

Podium provide solutions that allow collision repair centers to capitalize on messaging, customer feedback, online reviews, selling products and requesting payments.

Jerry’s Abra Sponsors Uniforms for South Central College

Auto body students at the college in North Mankato, Minn., will now have the proper attire to wear to class.

LKQ FinishMaster, CREF Announce 5th Annual Hood Master Challenge

The 5th Annual Hood Master challenge event will take place Aug. 29, 2024 in Nashville, Tenn.

U.S. House Holds Hearing on EV Fires

The hearing dealt in part with concern for auto repair technicians and their need for training.