Collex Collison Experts has been recognized as a winner of the 2013 AutocheX Premier Achiever for outstanding customer service and satisfaction.
Collex nearly swept the field in the state of Michigan, winning almost all of the awards for their shops in Clawson, Clinton Township, Rochester Hills and Woodhaven.
“This is a great achievement for our company, and we are proud of our customer service and how it continues to be a top priority for our operation,” said Nick Booras, vice president of sales and marketing for Collex Collision Experts. “Our dedication to our customers comes second to none, and this award is a testament to that and to the great team members we have working for our company.”
Now in its 11th year, the annual Premier Achiever Awards honor auto body shops that consistently achieve extremely high customer satisfaction scores as measured by AutocheX either independently or as part of an insurance-sponsored repair program. In 2013, participating insurance programs included seven of the top 25 carriers in North America.
“For the 11th year in a row, we are delighted to sponsor the Premier Achiever Awards and to recognize the tremendous accomplishments of Collex Collision Experts and all the 2013 winners,” said Jim O’Leary, vice president of Mitchell Repair Solutions. “The high satisfaction scores of these elite collision repair facilities in North America clearly demonstrate their ongoing commitment to their customers, and set the bar very high for customer experience management in our industry.”
The class of 2013 Premier Achievers includes top-performing collision repair facilities of all sizes – from small, family-run businesses to large consolidators – and represents 41 states across the U.S, as well as British Columbia, Canada. In an industry of nearly 50,000 shops in North America, Collex Collison Experts is one of only 400 Premier Achiever Award winners in 2013.
“To be recognized as one of the elite collision repair facilities in North America is a remarkable achievement,” said Booras. “We’ve always dedicated our company to fulfill all customer needs, and we will continue to provide the best customer service possible.”
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