Collex Collision Experts, a multi-store operation based
in Clinton Township, Mich., with facilities in Michigan and Florida, has won
CSi Complete’s "Clearly Elite" award for customer satisfaction.
"CSi Complete is blessed to have many outstanding
customers, but Collex Collision is most deserving of our 2011 Clearly Elite
customer of the year award," said David Merrell, vice president of sales
and service for CSi Complete. "Not only do they have extremely high CSI
scores and wonderful net promoter scores, they also do positive things for the
communities that their 15 locations reside in. Collex Collision Experts is a
valued partner and an exceptional customer service organization."
Added Amanda Gottschling, CSR at Collex in Clinton
Township, Mich., "It’s a true pleasure to be in an industry that allows me
to not just serve people, but give me the opportunity to get to know people’s
needs on a much more personal level, always building effective healthy
relationships,"
Collex serves its surrounding communities by always
giving back. Founders of the "Wheels of HOPE Outreach" program, Collex
gives cars to families in need. They’re also platinum sponsors and partners
with "Safe Haven 4 Kids of Michigan," a program to help abused
children.
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