Danny Wyatt’s controversial new book, "Collision Collusion: Auto Insurers Modern Day Gangsters in Collision Claim Payments," is now available for purchase via his website, www.collisioncollusions.com.
“My hope is that consumers will gain a better understanding of collision claim practices that auto insurers and auto body shops don’t want them to know about,” said Wyatt, who has been recognized as a diminished value expert witness in North Carolina courts since 2004. “One legal professional I know has warned me that once this book is published, I may lose my status as an unbiased independent expert. This may or may not happen, but if it does, it is my decision, and I will accept the biased status for speaking the truth.”
One early review of the book comes from Larry Montanez, owner of P&L Consultants LLC, who says, “I give Danny a lot of credit for taking on the huge task of compiling and researching a lot of material and condensing it into an easy-to-read book. This book is a must-have for lawyers, forensic engineers, consumer advocates and body shop personnel who must deal with the litigation of and repair of collision-damaged vehicles and the costs involved. This is a no-holds barred, tell-the truth book on the issues in the collision repair and automobile insurance industries. This book is a must-read before heading into litigation. I highly recommend it.”
In the book, Wyatt calls Departments of Insurance “Departments of Worthless” and attorneys generals’ Departments of Justice “Departments of Useless.” He also takes shots at dealership body shops and multiple-chain independent shops, which he says perform the worst quality repairs of any shops.
“Their mindset is, ‘Get the cars in and get them out as quickly as possible,’” says Wyatt. “During my inspections of vehicles for diminished value, I have found that the repair quality of new car dealership auto body shops and multiple-chain independent shops are fair to extremely poor.”
Wyatt and Bob Flanigan, manager of O’Daniel Motor Sales Body Shop in Ft. Wayne, Ind., will argue whether or not dealer body shops really do perform the worst quality repairs in Point CounterPoint in an upcoming issue of BodyShop Business.
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