Stacking the Odds In His Favor
Leonard Lassak’s pancake philosophy.
Time Is Money
Prefer aftermarket crash parts or used parts?
Nature Vs. Nurture
Highly skilled technicians – Is it all in the genes or does training help?
The Need for Speed
Want more claims dollars? Strive to standardize your business.
Putting Our Heads Together
Want more claims dollars? Strive to standardize your business.
Which Puppy Eats People? Cycle Time
We live in an immediate gratification society. We want it fast, cheap and done right the first time. We’re so spoiled, in fact, that we get anxious at fast food drive thrus — "Fast food?" we exclaim while waiting in a line seven cars deep. "There’s nothing fast about it!" Consumer impatience is the reason
No Problem!
The team concept can increase morale, production and efficiency.
PRIDE Award Winners Selected
Check out the stories behind this year’s award winners. St. Charles, Ill. – The National Auto Body Council has once again singled out those businesses, individuals and groups in the collision repair industry that have distinguished themselves and the industry by performing humanitarian and/or service deeds outside of their normal job responsibilities. This year’s PRIDE
Scheduling Labor Effectively
Take a systematic approach to scheduling labor. I’ve been in the collision repair industry for 21 years, and one challenge that’s a constant is effectively scheduling production staff. Scheduling in this business is difficult because you have different repair jobs coming in every day and no two jobs are exactly the same — so you