Chalk One Up for the Little Guy
My firsthand account of taking Progressive to small claims court over refinish time…and winning.
Don’t ‘Air’ with Your Compressor
Here’s the latest on air compressor technology and basic maintenance tips to keep yours running efficiently
Fixing Paint Damage on Ford 500s and Mercury Montegos
A valued customer just visited your collision shop and pointed out that the paint is wearing off the rear quarter panel dogleg area of his 2005 Ford 500. You’ve seen this before and questioned the reasons behind it but never knew that Ford had published a repair procedure for it. This article describes the repair
By the Numbers: The Numbers Don’t Lie
Ever hear of the saying, “The numbers don’t lie?” For the most part, it’s true. A simple example is the win-loss record of a sports team. A coach can talk all he wants about how much effort his team has been putting forth all season and how each game could have gone either way, but
Change is in the Air: Solvent-Based Paint to Waterborne Paint
Sooner, rather than later, it’s predicted the industry will transition from solvent-based paint to waterborne paint. And, as would be expected, there will be the usual amount of resistance and backlash. However, many in the industry are already embracing waterborne technology, whether forced by government regulation or of their own volition, and these pacesetters will
Spending Less Can Cost More
Our jobber meant well, but when he said we could save $100 per gallon on a cheaper clear, we actually ended up losing $2 per gallon.
A Journey, Not a Destination
Lean is about a process of continually ‘getting it’ because you never stop trying to get there. But you must begin with understanding where you’re going and why you’re going there.
MLOs on the Grow
New research suggests that consolidation will continue and multiple-location collision repair operators will continue to gain favor as insurers push DRP performance.
DRPs, Here We Come?
Taking on DRPs will mean making loyal employees fit our new business model. And that doesn’t happen overnight. Part 9 of a series.
Make Way for Waterborne
The use of waterborne paint by body shops will soon be mandated in California’s South Coast Air Quality Management District. The technology is likely to reach everyone some day, so here’s what you need to know.
No Scuff ’n Shoot Here
The mindset that car refinishing is easy seems to be spreading throughout the industry. But there are no shortcuts to perfect paint jobs, and thorough prep work is essential to a lasting, quality repair.
