Helping Paint Techs Cope with Waterborne Conversion
I’ve been spraying waterborne for three years now, and I can tell you the biggest key to success is attitude. Take a positive approach and you’ll be successful.
Out With Estimating!
Estimating has no value whatsoever to the customer, so by definition it is
waste. Plus, it gives birth to almost every other kind of waste in the collision
repair process. So the logical thing to do is…get rid of it!
Rentals to the Rescue?
Renting your own vehicles may be the answer to shoring up your bottom line. At the very least, it allows you to take more control of your customer’s experience.
Picking a PBE Jobber
Some body shops select their PBE jobbers based on price alone, but that can cost them much more than they save in the long run. They should also consider service and the jobber’s commitment to forming a profitable partnership.
Go High Tech
Are you still doing business the old-fashioned way? Making multiple phone calls and faxes to complete an estimate, wasting time handling paper documents and using shop management and estimating systems with limited parts ordering functionality? Are you frustrated with delays in getting parts, and also getting the wrong parts? This frustration is unnecessary as there
Legislative Lowdown
Federal – Aaron Lowe, vice president of government affairs for the Automotive Aftermarket Industry Association (AAIA), briefed legislators in the House Small Business Committee on the Motor Vehicle Owners’ Right to Repair Act (H.R. 2694) on Sept. 25. Introduced last year, H.R. 2694 (Rep. Edolphus Towns, D-NY) would require car companies to make the same
Get Ready to Tune Up
By the time you read this, we’ll be smack-dab in the middle of Industry Week in Las Vegas. The NACE, SEMA and AAPEX shows are certainly the spectacles of our industry, and Vegas provides an excellent destination for grand-scale gatherings such as these. The great thing is that there’s something for everyone at these events,
Interviewing ABCs
Good interviewing takes time and preparation. Here are some steps you can take to ensure you hire the right person the first time.
Is a Body Shop Classification System Reality?
Hotels have a star classification system, so why can’t collision repair facilities? This kind of system would allow top shops to be compensated properly and would give consumers something to measure all shops by.
Roll the Dice
There’s never been more of a sure thing than the NACE show, which enters its 26th year and promises to deal you a full deck of new ideas to increase your business’s profitability.
The Best of Times
Within the past couple months, the largest insurance company in the world was bailed out by the government, one of the largest investment banks in the world filed for Chapter 11, and an investment house that was considered an American icon was purchased to save it from financial demise. But still, I believe these are
Green and Mean
Green is in today. Troubles with the Earth’s environment are being highly publicized these days, and some of the evidence is disturbing. Even if you’re skeptical about such a thing as global warming, it’s not hard to be convinced that our huge population is finally taking a toll on the planet. There are more people