Faster Than an Oak Tree
Today, we joke about shops that pulled out collision damage using a tree stump and log chains. As a PBE jobber with customers in rural Iowa in the 1970s, I knew some of those guys. When cars were built with perimeter frames and conventional steel, a talented tech could actually get the car square enough
Preparing for Waterborne
Haven’t switched to waterborne/low-VOC coatings yet? Here are some steps you have to take to prepare yourself…because there’s no stopping this train.
Place Your Bets at the SEMA Show!
It’s SEMA Show time again, and you’re probably dreaming of the big win in Vegas. But even if you lose at the table, you can still walk away flush by taking in all that the show has to offer.
Training: The Days of Getting By Without It Are Over
The days of getting by without ongoing training are over. So what will you do? Recruit people who are already trained, or take on the training yourself?
Can I Section Here?
The increased use of tailored blanks and new metals has given new meaning to the age-old question, “Can I section here?” Doing it the old way could be dangerous.
Blending Clear Into the Factory Clearcoat
This technique should help you avoid a clear line or halo coming back to haunt you.
All Bets Are On at NACE
NACE returns to Las Vegas with a more concentrated educational program and exposition that is as sure a bet as you can make if you want to raise your business to new levels.
Walking Away from Your Family Business
Transitioning a business from parents to kids is an emotional yet common occurrence in the collision repair industry. Planning now can save everyone a lot of headaches.
The Shop: Rick Hudak of Village Auto Body
Rick Hudak Owner Village Auto Body, Richfield, Ohio How did you get into collecting antique firearms? A few years back, I had some modern guns, and I have kids in and out of the house all the time. Even though the guns were super locked up, it still made us a little nervous, and I
Viewpoint: Include All Your Labor Operations…Because You Deserve It
You should be charging the hourly rate your business needs to get paid to be profitable and all labor and refinish operations necessary in the proper repair of a vehicle.
Making the Family Collision Repair Business Work
Communication is the key factor in making your family-run shop work.
Cater to What Your Customers Care About on Your Website
Customers don’t care about your claims of great customer service or your trust and integrity. What they do care about is how attentive you are to their needs.
