Another One Leaves the Ride
Each year, it gets more difficult to find folks who can play the “I was there when…” game with me. There is one less now as my friend and 38-year veteran of the collision industry is retiring. Here is his perspective on our business between 1977 and 2015.
Publisher’s Perspective: It’s An Awesome Responsibility
Every day when we send a vehicle back out on the road, it carries with it a tremendous responsibility.
Editor’s Notes: Look, Ma, No Hands!
When I first read about driverless cars, I was appalled. But the idea has been growing on me.
Health & Safety: Training, It’s a Good Habit
You may already do periodic safety training, but now is a good time to brush up on your current practices and make improvements where necessary.
How They Work: Sanders
Sanders, while a much smaller monetary expenditure, are a huge investment in your shop’s production efficiency and product quality.
Technical: Bring on the Aluminum
One of the first crashed 2015 Ford F-150s came into our shop…and the results had us saying, “Bring on the aluminum!”
The Problem with Color Series: Mastering Specialty Coatings
More and more complex colors and finishes are entering the marketplace and creating challenges for paint shops.
Automated Vehicle Technology: Threat Or Opportunity
Body shop owners are now wondering what the new automated vehicle technology will mean for them and their technicians.
What Can I Do to Get a Higher Labor Rate?
Labor rates in our area have been the same for the past five years or more, and when I asked the insurers for an increase, I was told that I couldn’t get one because I was being paid what everyone else in my area was being paid. I’m barely getting by, so what can I do?
Web Presence Management: “Raisin” the Bar
How to put a new, fresh spin on your auto body shop’s advertising.
Interacting With Customers
A in-depth look at interacting with customers and insuring you have a customer-friendly business.
Publisher’s Perspective: We Have Hit the Big Time
The aftermath of the Anderson Cooper 360 report.