April, 2002 Archives - Page 2 of 2 - BodyShop Business
Use Your Clout, You Lout

“When will dealership body shops – with their captive clientele – wise up and stop making concessions to insurance companies? e.g.: Charge the same labor rate as in their mechanical shop. Their mechanical shops don’t work with junkyard or jip parts. Why agree to do anything different in the body shop?” asks P. Michael Riffert, president, Engle’s Frame and Body Service, Ephrate, Pa.

Choosing a Management System

“Which job costing/shop management system is best suited for my shop? I’m unsure if the expense justifies the end results.” – asks Randy Hassell, owner, Hassell Bros, Inc., Jamaica, N.Y