Administration Fees and Storage
The subject of administrative fees continually comes up in our office as a fee that’s disputed by some insurance companies. How can we get them to pay?
Web Presence Management: The 8 Biggest Mistakes Collision Repair Shops Make Online
We at Optima Automotive have come across many online missteps by collision repair businesses, mistakes they often don’t even realize they’ve made or are actively making.
It’s Classified
After all these years of watching collision repairer licensing efforts, I still think the solution is to do the absolute best job your shop can and let the market punish the poorly run competition.
Publisher’s Perspective: The Devil is Still in the Details
We’re all busy and think we know what needs to be done, but it’s those pesky little things (details) that get dropped.
Editor’s Notes: Empty Lot Syndrome
Collision repairs are getting awfully complicated. Are you making excuses? Will those excuses turn you into an empty lot some day?
Guest Editorial: Seeing a Future in Collision
I’m a senior studying collision repair at Bucks County Technical High School in Pennsylvania, and I’ve noticed that many freshmen in my school aren’t interested in studying collision. And this isn’t just the opinion of a few kids.