August, 2011 Archives - BodyShop Business

Reducing Cycle Time: How to Maximize Your Shop’s Potential

Air Date: July 14, 2022

Sponsored By U-POL

Cycle time is just one component in the measurement of key-to-key time, which most collision repair shops monitor to maintain a healthy business. Even though the measurement of cycle time does not officially begin until the necessary parts and repair materials are in technicians’ hands, this critical distinction in your process is irrelevant to the consumer. Whatever can be done to shorten the time it takes to repair and return a vehicle is critical to achieving high customer satisfaction rates and maximizing throughput, so your business operates as smoothly as possible.

In this 60-minute session, we will explore:

Potential bottlenecks that can slow down the repair process
Ways to increase throughput and reduce cycle time
Time and energy savings advantages of combining key U-POL products in the filling and priming stages of repair

Speakers

Dan Reutter, Technical Specialist, U-POL
Mark Thomas, National Training Manager, U-POL
Jason Stahl, Editor, BodyShop Business

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August, 2011

Getting on a DRP

By Jason Stahl August 1, 2011

A body shop owner wrote to me and asked how to get on a DRP. Here is the advice I gave him.

August, 2011

The Restoration Continues

By Scott Shriber August 1, 2011

August, 2011

Are Insurers Infringing Upon Consumers’ Rights in the Repair Process?

By E. L. Eversman, J.D. August 1, 2011

Some insurers have begun asserting that they have an "interest" in the repair. Others are "electing to repair" policyholders' vehicles without their consent. A look at two court cases might shed some light on whether they're in the right.