The Shop: Dale Williamson of Sterling Autobody Centers – West Chester
Dale Williamson Collision Service Adviser Sterling Autobody Centers – West Chester, Philadelphia, Pa. How long have you lived in Philadelphia? My whole life – 48 years! Are you a Phillies fan? Yes. I just got my picture taken with Phillies legend Dutch Daulton, who unfortunately just got diag-nosed with brain cancer. He got diagnosed five days
Don’t Panic Over Collision Avoidance Systems
It won’t be till 2050 that every car on the road will have collision avoidance. Still, you need to tool up and train now.
ASRW and NACE: Putting Education First
Attending industry events allows you to network and attend up-to-date training sessions, which will ultimately better your business.
Become a Job Costing Wizard
Business success doesn’t just depend on your ability to fix cars; you also need to know your numbers in order for your business to be profitable.
Dealer Body Shops Should Consider Stand-Alone Web Domains
Websites for these shops are often hidden from view. Here’s how to make sure yours stands out.
Viewpoint: Lone Wolves Need to Watch Out for Bad Weather
There are eight signs of heavy weather ahead for the “lone wolf” independent collision repairer who “does what he has always done.”
Using Cold Straightening on High-Strength Steels
Using a torch to heat and straighten frame rails can compromise the structural integrity of today’s advanced metals. Cold straightening with an induction heater is the better choice.
Winning the Keys
Estimators must sell first, estimate second in order
to convert the person with a damaged vehicle into a paying customer.
Schedule to Reduce Cycle Time
Sit back and let me tell you the story of a shop that improved its scheduling processes…and improved its cycle time.
Knocking Out the Competition: Rocco’s Collision Centers
Mark Cipparone has conquered Philadelphia-New Jersey with his five-store collision operation, and now he hopes to conquer the world of boxing as manager of lightweight contender Tevin Farmer.
