Technicians have enough to worry about, so when they spend a lot of their time checking P-pages and writing their own supplements because the estimator didn’t know everything to ask for, the whole shop suffers.
Forming industry relationships can shift your shop into high gear by boosting your bottom line and giving you credibility with consumers.
‘Tis the season to spend money on gifts for family and friends. No money, you say? You need a Christmas miracle? You don’t need a jolly old elf with eight tiny reindeer to reduce your expenditure for paint and materials. In fact, if you follow these seven proven steps, you’ll be stuffing stockings with increased profits.
Don’t turn that page! Regardless of how you feel about the insurance industry, try to objectively read this article. Why should you? Because few repairers know what it’s like to work on the insurance side – yet this perspective can give you insight into situations you encounter daily and help you run your business better.
An Oregon body shop technician’s keen eye and decades of repair experience played a vital role in the apprehension of a driver responsible for the hit-and-run death of a 12-year-old girl. But it was more than knowledge of the job. It was his first-hand knowledge of knowing what it was like to lose a child.
Too many shops aren’t getting compensated for the repair procedures they perform because they fail to itemize them on their estimates. How can you be sure you get paid for all the work you do? Become familiar with your estimating system P-pages.
A group of shop owners – armed with reams of documentation and the 1963 Consent Decree – visited the Department of Justice in ’93 to provide what they considered proof of insurance industry wrongdoing. For whatever reasons, the DOJ dismissed their allegations, sweeping the Decree back under the rug. But how long can the dirt remain hidden?
Your shop doesn’t exist in a “collision repair” vacuum. There’s more to maintaining and fixing vehicles than pulling dents, straightening sheet metal and painting panels. But you can’t profit from those extra services unless you start offering them.
As Clint Arndt examined the Chevy Astro van, he knew almost instantly that it hadn’t hit a deer – though that’s what the driver claimed. Arndt’s years of experience (32 to be exact) and the fact that he repairs 10 to 15 deer hits a month at Wentworth Buick in Eugene, Ore., told Arndt that something was wrong … that someone had placed deer hair into the vehicle’s headlight area to make it look like the van hit a deer.
Are DRPs marriages made in heaven or pacts with the devil? It depends on whom you ask
Driving in Northeastern Ohio – especially in the winter – can be treacherous for even the most experienced motorist. Between construction, rubber-neckers and lake-effect snow, you can bet your paycheck there will be several delays on the way to your destination.