Many shop owners eagerly anticipate the results of State Farm’s annual labor rate survey like kids on Christmas morning.
This shop owner knew what he wanted and got it: a thriving
business that repairs high-end vehicles and doesn’t compromise on quality.
North Carolina insurance companies that pay for OEM parts and avoid high-pressure tactics faired far better in the 2004 Body Shop Survey of Insurers than those using steering tactics and strong-armed adjusters.
As repair dollars shrink and competition grows, we need to change the way we process vehicles to stay competitive and profitable.
After drinking Drano, electrocuting myself and setting the garage on fire, I was lucky I lived long enough to learn that safety practices are important.
General Motor’s Hummer division was the best thing to happen to the alpha male since chest hair. Problem is, the original Hummer – the mammoth, military-inspired, ubermacho H1 – costs $100,000, and even the more civilian-friendly, hypermacho H2 carries a price tag of $50,000.