Earlier this month, I had the opportunity to attend the 2011 National Institute for Automotive Service Excellence (ASE) Technician Recognition Awards celebration.
The leaders of the three main collision industry associations announced their unanimous endorsement of OEM repair procedures as the industry’s repair standards: now what?
When a car is snatched away from us, we call it
steering. When a car is steered to us from another shop, we call it a referral. Some would argue, then, that steering isn’t all bad. But what everyone agrees is bad is “deceptive referral.”
Quality pinstriping takes lots of practice, but if you dedicate yourself to it and market it well, you can make it a thriving add-on business.
Understanding the differences between different kinds of sandpaper and how they’re made will equip you with the knowledge to make smarter buying decisions.
If you were to look at the underside of a 2005-2010 Chevy Cobalt or Pontiac G5, the recipe doesn’t look that much different than a 1995-2004 Chevrolet Cavalier or Pontiac Sunfire. The basic ingredients of a strut front suspension and loaded beam axle rear suspension are still there. But GM introduced several new ingredients that