The Sign Says: Laugh. Violators Will Be Fined
Road signs have become so abundant that we often don’t really notice them.
Let’s Face It, We’re All Going to Die Someday
Unless you’re one of those people riding around with a bumper sticker on your car that says, “I’m spending my kid’s inheritance,” it’s never too early to start planning the distribution of your estate.
Can a Three-Day Cycle Time Become Commonplace
Jon McNeill, CEO, Sterling Collision Centers Natick, Mass. Opinion: Yes The average repair has somewhere between 17 and 19 hours on the sheet. If you look at those 17 or 19 hours, there has to be somewhere to cram that into a three-day period – or even 24 hours. What you have to do is
Last Page: You Pride Yourself on the Quality of Repairs Performed in Your Shop
Good for you! You’re confident your technicians are highly skilled and capable of repairing your customers’ cars to pre-accident condition.
There Is No Technician Shortage
Despite what the industry tries to convince itself of, the shortage of job applicants isn’t caused by a lack of qualified techs. It’s due to low wages, unsupportive shop owners and truly greener grass on the other side of the fence.
Not All Parts Are Created Equal: Aftermarket (A/M) Parts
With the State Farm aftermarket (A/M) parts suit still in appeal, the ultimate fate of alternative parts is still up in the air.
Using Computers to Produce and Profit
Just about every aspect of a repair – from the moment a customer makes a decision about which shop to use to the time a car exits the shop – can involve computerization. What’s the point? Besides speeding up cycle time, computers can make your techs better at what they do and your shop easier to manage.