

At several recent industry conferences I attended, social media was the topic of much conversation. Everyone wanted to know what this new phenomenon is and should they be doing it. I think the discussion warrants a closer look at the Internet, which is, of course, the medium that social media...
rned it from Noah Rickun of BuyGitomer, Inc., who gave a presentation on sales mastery at the Paint, Body & Equipment Specialists Spring Conference held April 28-29 in Phoenix. But it lets me also chime in on the aftermarket parts controversy stirred up by a demonstration at January’s Collision Industry...
Bob Flanigan, manager, O'Daniel Motor Sales Body Shop, Ft. Wayne, Ind., argues that dealership shops perform quality repairs.
Danny Wyatt, owner, Collision Service Investigators, Salisbury, N.C., argues that dealership shops perform the worst repairs.