Advice from up North
When the press release hit my e-mail, I could hardly believe my eyes. The headline read, “Allstate Insurance Drops Parts Discount Demand; Paint Reimbursement Up.” Huh? What? Was I dreaming? Then I read further on: “The Year 2008 has just barely started when Allstate Insurance forwarded a note to its PRO preferred shops in southern
Mazda 3, 6 Series Bumper Repair
This article deals with Mazda’s bumper repair recommendations and service procedures for the Mazda 3 and 6 Series vehicles.
How Far Should You Go to Keep Your DRP?
Even mega shops are starting to feel the pain from being on DRPs. As they say, give away the farm and eventually you may not have one left.
Coaching the Shop Team
The manager of an Indianapolis collision repair facility benefits from a positive outlook and a customized management system.
Lobby to Win
Here’s some advice from a seasoned lobbyist on how to get your legislators’ attention and increase your chance of getting hard-hitting laws passed.
DOIs: The Fox Guarding the Henhouse?
For the most part, collision repairers believe state departments of insurance turn a deaf ear to their concerns. Here’s an in-depth look at the role they play in regulating the insurance industry.
A Lean Transformation
The New Year brought us another opportunity to transform an existing body shop from the traditional way to a better, process-centered way. So we ripped off the Band-Aid and got started.
For Good Measure
You must make sure your techs are taking measurements to accurately diagnose the condition of a collision-damaged vehicle. If you don’t, you’ll cheat yourself, them and your customers.
Shame on the No-Shows
As publishers of this industry’s leading trade magazine, we’re often used as a sounding board for various opinions, thoughts and editorials on a variety of subjects by industry participants at every level. We’re always respectful to keep these commentaries in confidence when that is the intent of the sender, and we’re careful never to compromise