Viewing your operation from the perspective of your customer can open your eyes to improvements you need to make.
Modules, used doors, power mirrors. It still ain’t the ’70s, vehicle technology has changed, and we need to get paid for it.
Twenty-eight-year-old Jahid Habasi ditched a pharmacy program for collision repair, and so far – as manager of Crystal Clear Collision – he has no regrets.
Prep stations, their intended functionality and what items to consider when investing in your shop’s future.
There is a lot that goes into making an “invisible repair” from the refinish side. Here are some procedures to get you off to a good start.
After I write an estimate for a customer, how long should I wait to do a follow-up call?
Do your employees know what to do in case of an extreme weather emergency? Do you have people in the shop assigned to take charge in these situations, and are they trained properly in those duties?
The most important thing a seller of an existing body shop can do is understand who their buyer is. The second thing they need to do is to have a correct valuation on the business and real estate.
More than 2,000 product experts gathered at the annual F8 Facebook Developer Conference to introduce the latest products, tools and future innovations.
No doubt you’re sure that young folks don’t know nuthin’ about collision repair. Just remember that the latest new thing they’re showing you might save you time, be healthier and offer a better, faster repair.
Peugeot’s decision to kill the RCZ was probably an excellent financial decision, but it made me sad nonetheless.
My friend and body shop owner Richard Henegar Jr. is closing up shop for reasons that sounded familiar to me: low labor rates, increasing costs and insurance tactics he described as “mafia-style.”