Where Have All the John Waynes Gone?
There aren’t enough John Waynes out there,” says Ohio shop owner Frank Lanza. “Where did all the real men go? There just aren’t enough shop owners willing to stand up for themselves.” Where have all the John Waynes gone? Not a day goes by when I don’t hear from a repairer somewhere in the country
Renewing the Passion
People who’ve been writing bids, banging sheet metal and shooting color for most of their lives can end up indifferent and disgruntled. The “trickle down effect” may be just what you need to rekindle their love of the industry.
It’s Your Decision
“It does not take much strength to do things, but it requires great strength to decide what to do.” – Elbert Hubbard
Shop Profile: Working Smart
Shop Name: Quality Collision Repair Inc. Location: Rockledge, Fla. Established: 1983 Square Footage: 6,642 Owners: Everette and Sandy Sharpe No. of Employees: 10 Repair Volume/No. of Cars Per Month: 60 cars per month Average Repair Cost: $1400 Shop Layout Working on his business – rather than in his business – has allowed this shop owner
Your Fearless (ASA) Leader
Geralynn Kottschade has gone through basic training and childbirth. Comparatively speaking, her new role as ASA Chair should be relatively painless.
The Insurance Industry Loves Your Apathy
If you continue to sit back and let things happen, when you finally do decide the insurance industry has gone too far, it might be too late to do anything about it.
Birds of a Feather
A strange phenomenon occurred in the metal department when we moved to a larger facility: The guys began to “nest” in one corner of the shop – recreating the disorganized, inefficient setup from the old building.
Bull In a Body Shop
When you believe something – fact or fiction – your belief shapes your reality. In this industry, repairers have held certain convictions for so long that they can’t recognize them for what they really are: bull.
10 Reasons To Measure
Whether it’s minor or major structural damage, setting up your measuring system and then measuring properly reduces the overall time spent repairing the vehicle.
OE Direct: Friend or Foe?
OED discounts OE parts, making them more appealing to the insurance industry and benefiting the repairer, who might have otherwise had to use aftermarket. But the forced vendor relationships, erosion of parts profits and possible insurer involvement are raising repairer eyebrows and concerns.