October, 2003
Scare Tactics
Adjusters often use the "steering" phrases.
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Adjusters often use the "steering" phrases.
n on the facility’s management is often monumental. Dumbing Down Our Workforce The expertise required to fix accident-damaged cars has long been the strength of the collision repair profession. It’s a specialty. From the viewpoint of the lay person, there’s still a good deal of magic surrounding the work. But...
Plastics, metals - and even concrete – that can heal themselves.
Scenario: A first-party insured with collision coverage brings his damaged car to you for repairs. Your estimate comes to $3,501. The insurer has “appraised” (a.k.a “estimated”) the cost of repair at $2,255. Reinspections and supplementals have been exhausted, and there’s still a sizeable gap between the actual cost of repair...
Secret “spy cam” teddys aren’t the answer. Techs produce at least 50 percent more when they know you’re watching them. Implementing a production tracking system – along with productivity bonuses – has saved one shop owner $87,200 per year and increased his net profit by 10 percent. A worker produces...
If you’re managing your shop effectively, then maybe it’s time to consider broadening your scope from collision repair to cosmetic car care. Diversification can be an excellent source of additional revenue in your collision repair business if it’s done for the proper reasons and with the proper management. For nearly...
Do you ever wonder what happens to body shop owners who sell their businesses? Where do they go? What are they doing now? Perhaps more importantly, what leads these folks to put their shops on the market and are they happy now?
