How They Work: Filler
There’s an old adage: “You get what you pay for.” With body fillers, this is certainly the case. I’ve always recommended that owners and managers focus on the total cost of each process versus looking at consumables, labor and overhead costs individually.
Use Your P&L As a Tool Part II
In Part II, we will look at the use of the P&L to generate Key Performance Indicators (KPIs).
Electronics – Changing the Game
New vehicle electronics packages are creating a lot of frustration in the industry. And there may not be any easy solution.
There’s Gold on Those Shelves
You only need what you need, when you need it. Why pay for something to sit? So get organized and clear out your parts sheds and shelves.
Cover Story: Meet Our 2015 Executives of the Year
Multi-Shop winner Val Fichera, president of Collision Care Auto Body Centers, and Single-Shop winner Gerald Wicklund, owner/president of CARSTAR.
Health & Safety: You, Me and PPE
Before you make the decision not to don that piece of protective equipment, let’s consider your risks and your role regarding PPE in the workplace.
Insurance Refusal to Pay Storage Fees
We paid the towing fees to bring a customer’s classic vehicle to our facility for restoration. The customer declined to go ahead with the job. The vehicle has been in our possession since Dec. 8, 2014, and the customer has failed to pick up the vehicle. What can we do?
From the VP: When Is It Time to Seek Outside Help?
You just can’t take any more. Things are falling apart, employees aren’t responding, work quality suffers, money gets tight…so thinking of bringing someone in to help fix things is the last thing on your mind right now. Who can afford it?
Web Presence Management: Google Changes Everything (Yet Again)
Google changes search engine optimization (SEO) algorithms more often than most of us change undershorts. This time, Google has pulled the rug out from under business Google+.
Paint Shop Math
Owners and managers at every level in every business need to track and chart some numbers. Which numbers would work for charting paint and material (P&M) costs?
Publisher’s Perspective: Don’t Do This to Them
Do not let inefficiencies or sales programs get in the way of your customer being able to use fresh product.
Editor’s Notes: Back to School
I did something the other day for the first time: I took an I-CAR class online. And it was really fun!